[Remote] Community Support Assistant

founded in 2015
Ask A Question
Coordinator | Ana
Coordinator | Ana
Book with Flex Option! Choose new departure dates or change to a different volunteer program at no extra costs.


Join a remote volunteer program and create a positive impact locally
As a remote volunteer, you will support local Portuguese non-profits
These programs aims at causing a positive impact on communities and environment in different areas such as poverty, animal protection, ocean conservation, children education and many others
It is beneficial for all of us to make a useful attempt at society in these times when we are at home
Be active and spread a positive message across the world
Supporting institutions and being a part of it online from different parts of the world, without leaving your houses or committing a specific date or time. This volunteer program is especially suitable for:
Age 18+
Wheel Chairs
In Portugal, there are a lot of institutions that accommodate children or adults in different phases of their lives that for different reasons must live there for a short or long period of time. Some of these people, continue doing their life in an independent way while others are highly dependent on the organization’s facilities and support. The staff of these institutions does their best to keep them busy with educational, fitness, and leisure activities, but sometimes time and resources are not enough to do everything that should be done. Volunteers play an important role in the routine of these people, by preparing dynamics such as a game with the beneficiaries, an English class, a composting workshop, an exchange of
ideas for Halloween parties and costumes, or other ideas and initiatives that involve the beneficiaries. These activities bring fresh air into the local institutions, help the staff with new ideas of activities and help them having more time to focus on other tasks while the group is busy having fun with the volunteers. This is a program for active and creative people who want to make a difference in people’s lives. In Portugal, most institutions were created before the technology boom and have kept most of its initial staff until now who usually have not had enough technological
training. At the same time, often institutions do not have enough means to hire qualified people to take care of websites or any online content. This leads to lack of investment in the communication area which still works based on means like television, newspapers, street adds and mouth to mouth in the social/institutional areas where people get to know them. Volunteers with design and IT qualifications play an important role in helping these entities renovating their online image and getting more visibility inside and outside of their country. Most institutions in Portugal depend highly on external financial support, either from governmental sources or from other sponsors. As access to this support can change every year and be unstable and inconsistent, it has become more important to get funding from other sources at risk of compromising the existence of the organization. However, as most of these entities do not have a lot of visibility it is hard to get new sources of support. Volunteers help in searching, finding, and applying to grants and sponsorships as well as increasing the visibility of the organization. This program is ideal for communicative volunteers who have a passion for the social area and who want to help these projects to remain strong and active in the support they give to local communities.

Typical day

 The local staff leads a virtual interactive session that includes some ice-breaker activities and a presentation that covers a lot of useful information including a general introduction to the country its culture, the volunteer experience (setting expectations), an overview of our programs and to the volunteer’s program in general. The volunteer introduces his/her goals and expectations.
The organization does the onboarding and presents its work, mission, beneficiaries, contextualization of the social/environmental reality, your role, tasks, and proposed calendar. Then the process will continue deeply throughout the coming days.

As a remote volunteer, you will support an NGO located in Europe in those areas; 

– Teaching, Training and Sports

– Design, Technology and IT

– Sales and Fundraising

– Translation, Writing and Editing

– Project Development and Management

– Technology Development and IT

– Outreach, Marketing and Advertisement

– Other Community Projects

Free-time activities

Because it is online volunteering, volunteers will choose their own time tables and decide their own free time activities.


In order to join the program you need to be at least 18 years old on the program start date. There might be exemptions if you can provide the permission of your legal guardian(s) or if your are accompanied by your parents.
Language Skills
You need to speak English (intermediate level)
Nationality Restrictions
No restrictions. Helping hands from all over the world are welcome.
Other Skills
teaching, training, sports, design, technology, IT, sales and fundrasing,
Time Commitment
Your helping hand will be required on Monday, Tuesday, Wednesday, Thursday and Friday

What's Included

Services by ImpacTrip

75 hours 475€ 

225 hours 675€

500 hours 925€ 

Internet Access
Good access at the project site
What's NOT included?
Visa, flights, travel insurance or vaccinations are NOT included in the program fees. An airport pickup isn't included within the program fees either. Please arrange your own accommodation. Food, snacks or beverages are at extra costs.
Flight Tickets
The nearest airport is Lisbon Portela Airport (LIS) in Lisbon. We assist you to find cheap flights to Portugal.
Travel Insurance
Going abroad is an adventure and it is always best to be prepared. Sudden illness or injury, cancellation or theft - a travel insurance for Portugal provides security and is a plus to have.
If you are intending to volunteer in Portugal you should seek medical advice before starting your social journey. Check your required vaccinations for Portugal.

Dates & Fees


Details on arrival

Before arrival
Program choice – Help in choosing and customizing the program if necessary

First days at the program
Monday – Welcome orientation to the country and program
Tuesday –  Onboarding from the local project

During the program
Mentoring – From the local team and from the project
Training – On soft skills development
Complementary dynamics – About culture, language, history, geography, etc
Individual and group reflection sessions – On skills achieved and knowledge gained

After the program
Virtual exit – orientation
Certificate of completion – ImpacTrip will send a customized certification with the number of hours, the tasks performed, the purpose of the program and the skills achieved and developed
Satisfaction evaluation – We always ask feedback to every volunteer

If you want to know more about each program specifications please contact us and our team will be happy to help you!

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 - 12 weeks

Program fees

Costs: Prices in USD
1 week (min. stay)
2 weeks
3 weeks
4 weeks
6 weeks
8 weeks
12 weeks (max. stay)
Average fees
$276 /week

Please note that the above shown program fees are estimated. ImpacTrip will let you know about the final price during your application process.
Deposit (15%)
The deposit is simply to reserve your volunteer placement. Payments are handled by PayPal, our trusted global payment provider. If you don't have a PayPal account, you can also pay using a credit card.
Final Payment (85%)
Your final payment will be agreed with ImpacTrip during the application process. Common solutions are either via bank transfer or a cash payment at the project site.

Why book with Volunteer World

Extra security layer by Volunteer World
Volunteer World is the world's leading comparison platform for international volunteer opportunities. We guide you through a safe and easy application process - including all necessary payments. Planning your next meaningful trip with Volunteer World gives you free access to our:
Quality Assurance
High ethical standards & transparent social impact
Flex Option
Change your reservation at no extra costs
Refund Guarantee
We refund your fees if ImpacTrip cancels your trip
Support & Mediation
We cover your back no matter what happens
Our services are free of charge!
All program fees are charged directly by ImpacTrip.

What are people saying about Volunteer World?

[Remote] Community Support Assistant

Supporting institutions and being a part of it online from different parts of the world, without leaving your houses or committing a specific date or time.


You might be also interested in

Homeless Support Lisboa, Portugal ImpacTrip
Help reducing social inequalities in Lisbon by supporting a local non-profit in providing food, clothes, shelter and medical care to people in need!
[Remote] Social Non-Profit Support Split, Croatia ImpacTrip
Online Volunteering programs are the perfect opportunity for those who are interested in helping to the institutions with their skills.
[Remote] Community Supporter Barcelona, Spain ImpacTrip
A remote volunteering program with lots of options such as teaching, sales, project development, and marketing, management and leadership, and other community projects.
[Remote] NGO Supporter Rome, Italy ImpacTrip
Supporting institutions remotely has a strong positive impact on local communities. You can be part of this positive change by contributing to these nonprofits mission.
Creative Technologies for non-profits Barcelona, Spain ImpacTrip
Support organizations to develop their online presence and marketing materials if you have experience in website development, graphic design, videography or photography.
Creative Technologies Split, Croatia ImpacTrip
Develop your creative and professional skills by helping NOGs team !

Why am I seeing this?

You requested a page that doesn't exist on this site any more. This could be caused by a link you followed that was out of date, by a typing in the wrong address in the address bar, or simply because the post has been deleted.

Take Me Home